Privacy Policy

Introduction

Menter a Busnes understands that the information you trust us with is important to you, and we are committed to protecting and respecting your privacy, as well as clearly stating how the information we gather is used to deliver our service to you.

Aim

This policy aims to explain what personal information is gathered by Menter a Busnes when you contact Menter a Busnes by whatever means. This policy states the purposes of collecting the data. Any reference to company website in the policy is in respect of www.menterabusnes.co.uk.

This Privacy Notice covers how we handle your data from this website and within our organisation. It does not include any website you have used to access this our website or any website that you access from our website.

Summary:

  • We only collect personal information about you where it is absolutely necessary or where you have consented to provide it, and we will only collect the information that we need;
  • Menter a Busnes is a not for profit company and therefore we will not aim to profit from the client information we keep;
  • We will not sell or share your personal information with any third-party marketeers;
  • We will protect all personal information using appropriate organizational and technical controls;
  • We will only retain your data for as long as it is necessary;
  • You have the right to request a copy of the personal information we hold about you and to suggest corrections or deletions;
  • If you have any questions or concerns about Menter a Busnes’s policy and practices for handling your Personally Identifiable Information, you may e-mail us at dpo@menterabusnes.co.uk  

Information we may Collect from You

We gather and use information about individuals who:

  • Contact Members of Menter a Busnes Staff using post, phone or meetings
  • Use Menter a Busnes ICT Systems
  • Use our website www.menterabusnes.co.uk

We use this information to provide you with the best possible services; to enable certain website functions; to better understand how visitors use this website; and to present timely and relevant information to visitors.

We may collect the following information:

  • Your name
  • Your contact information including email address and telephone numbers
  • The name and website address of your company
  • Other written information related to your enquiry that you provide
  • Data you send to us via this website
  • Website usage data
  • Information about individual visitors such as your IP address and details of your browser and device

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services.

We may use data:

  • For our own internal records
  • To improve our services
  • To contact you in response to a specific enquiry
  • To send you promotional emails about services, events and other things we think might be relevant to you
  • To contact you via email or telephone for market research purposes

We use third-party service providers Such as Google Analytics and Mailchimp (The Rocket Science Group, LLC) to process and store your data: We use Mailchimp to manage email marketing subscriber lists and send emails to our subscribers. We will not sell or share your personal information with any other third-party unless we have your permission or that we are required to do so by law.

Storing Information

We always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards to ensure, as far as reasonably possible, the confidentiality of your information at all times.

Any personal information we hold about you is stored and processed in accordance with the latest GDPR regulations.

Google analytics & re-marketing

Our websites use Google analytics and Google's re-marketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on Google partner network websites. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed through the use of web cookies. Using cookies, the user behaviour on a website can be analysed and subsequently utilised to provide targeted product recommendations and advertising based on the user's interests. If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google. Alternatively, users can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative's deactivation website. Please note that Google has its own data protection policy, which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google's privacy policy before using our websites. How Google uses data

Cookies

A Cookie is a small text file that is added to your device’s hard drive by a web server within our domain. Cookies cannot be used to run software programmes or add a virus to your device. They are unique to you and avoid you having to input the same information and preferences each time you visit our website.

How we share information with third parties

We sometimes use third party suppliers (freelance specialists and consultants) to help us provide the best possible service to our clients, this may include various forms of business advice as well as for advertising, marketing and promotion of our activities. We shall only share personal information with trusted suppliers where we have the appropriate contracts and controls in place, which will have taken into account their information handling processes.

We reserve the right to release personal information without your consent or without consulting you, only when we believe that this is appropriate, such as to comply with our legal obligations, to enforce our terms and conditions or to protect the security of our website or to prevent fraud.

Links to external websites

Our website may contain links to other websites. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them. This privacy statement only applies to the Menter a Busnes website.

Request a copy of your Personal Information held by us

You have the right to request a copy of the personal information we hold about you and to suggest corrections or deletions at any time.

To request a copy of the information held by us, please contact:  

dpo@menterabusnes.co.uk.

Or

DPO Officer, Menter a Busnes, Uned 3 Y Parc Gwyddoniaeth, Aberystwyth, Ceredigion, SY23 3AH

We will aim to respond within 10 working days and provide the information within 28 days.

Complaints

We work hard to ensure that your personal information is treated appropriately and would always welcome the opportunity to rectify any complaints that you may have about your data held within Menter a Busnes and again you can contact us using the details outlined above.

Retaining your data

Menter a Busnes, and the information we retain about you is subject to some regulatory and legal requirements. Our aim is not to keep your personal information for any longer than we have to for us to fulfil our obligations to you. If your data needs to be retained, we will ensure that the appropriate security and organisational measures are put in place to protect the use of your data.

International

The majority of our company’s activity is within the UK and we therefore operate under the auspices of the ICO – the lead data protection supervisory authority within the UK.

We do hold some personal information data relating to businesses in other EU and non-EU countries. This information is not held to benefit our company but in respect of developing business opportunities for Welsh companies in other countries. This information will be protected using our same stringent protocols.

Changes to our policy

We will review our Privacy Policy regularly and will inform you of any updates through our website and appropriate communication channels.